Shipping policy

Shipping Policy

This policy is applicable to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Countries We Ship To

We are proud to offer worldwide shipping on all orders.

Shipping Costs

  • Shipping costs are Flat Rate $3.92

  • Free shipping is available on orders over $60.

Transit, Handling & Order Cut-Off Times

  • Order Processing Time: Orders are processed within 2–3 business days.

  • Order Cut-Off Time: Orders placed after 10 PM EST will be processed the following business day.

  • Transit Time: Standard shipping typically takes up to 14 business days to arrive, depending on your location.

Delivery Terms

  • Deliveries are made Monday to Friday during regular business hours (excluding public holidays).

  • Delivery times may vary due to customs inspections, carrier delays, or unforeseen circumstances beyond our control.

Change of Address Policy

If you need to change your shipping address, please contact us at sales@themethyleneblue.com within 2 hours of placing your order. After this period, changes may not be possible as your order may already be in processing.

Order Cancellations

Orders may be canceled within 2 hours of purchase. After this window, cancellations are no longer possible as the order may already be in processing or transit.

Parcels Damaged in Transit

If your order arrives damaged:

  • If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

Customer Support

For shipping inquiries, please contact us: